Viewing your ticket history
Bigbull Host
Last Update 4 years ago
You can use the Customer Portal to view a list of all tickets you have opened previously. To do this, follow these steps:
1. Log in to the Customer Portal.
2. On the menu bar, click Support, and then click TICKETS:
3. A list of all tickets you have submitted appears:
To view a specific ticket, click the ticket title. You can update the ticket or post a reply.
To sort the list of tickets, click a column heading. For example, to sort tickets by status, click the Status heading.